Forum Discussion

Rod93's avatar
Rod93
Tuning in
9 months ago

Unable to Access Google Services

Looks like the issues elsewhere reported may still be ongoing. I wasn't affected previously but I am now. I'm located in the Gloucestershire area.

I am unable to access any google services via my virgin connection, including but not limited to Gmail, Drive, GCP & Meet. I am also unable to receive a response to a ping to either 8.8.8.8 or 8.8.4.4

I have an 'IT ticket' raised but am being told it will be at least 3 days before I should expect a response.

For additional info I am able to access google services via my non-virgin 4G/5G connection, and am able to resolve non google sites and services, such as amazon.co.uk, yahoo.co.uk, bing.co.uk. 

 
Anyone else getting this issue?
Error
google
routing
  • Lumbercrack's avatar
    Lumbercrack
    Joining in
    9 months ago

    I am experiencing the same as of some time this morning. Also in the Gloucestershire area.

  • snoopycroft's avatar
    snoopycroft
    Tuning in
    9 months ago

    This has been a problem for me on and off since about 9:30 today.

    - Google DNS isn't contactable, then will work for anything up to a few seconds or up to 30 minutes then drops again. 

    - Using Virgin Media DNS everything but some google services work - mail.google.com seems OK, but Google drive/docs/sheets don't connect.

  • koistyyy's avatar
    koistyyy
    Settling in
    9 months ago

    still a problem for me here in Bristol (BS4). i wfh and use G-Suite, any updates to when this will be resolved?

  • Lumbercrack's avatar
    Lumbercrack
    Joining in
    9 months ago

    The issue seems to be resolved for me now. My Google Home Mini speakers are working again, as is Gmail, and Captcha verifications!