Hi, How on earth do you book an engineer?? My Broadband has stopped working. Ive done all the tests so want to book an engineer but Im stuck in a loop, after doing the tests I'm being cut off on the phone then sent a text message to book appt but that link says its expired. Ive been stuck in this loop for an hour and cant work out a way or another number to get an appt booked -infuriating that its made this difficult.
Call 0800 052 1920
Brilliant, thanks
Forum TeamHi JK476,
Thanks for your post and welcome to our community.
We're sorry to hear about the service issues you've been having.
Have you booked an engineer visit since posting?
If you have any issues in the future, please pop your postcode into our service status page here this will show any known area issues and provide an estimated fix time. If no area outages show, you can run a test on your individual equipment and service and arrange an engineer visit if required.
Please do pop back to us should you have any questions or need any further support 😊
