Forum Discussion

WelshGasman's avatar
WelshGasman
Superfast
6 months ago

Telephone connection to Hub - Can hub be bridged instead?

Hi,

I have had the email telling me I have to plug my phone line into my hub. However my hub is upstairs in a bedroom and my phone is downstairs in the living room with my Tivo box.

It has been suggested to use a cordless phone setup

https://community.virginmedia.com/t5/Home-Phone/Hub-nowhere-near-phone/td-p/5549609 

I have my own router downstairs behind my TV, which I was using to bridge to my main router upstairs, as up until now I have always used the Virgin modem as just a modem. However us the wifi from the hub was so much faster than my router, I have placed it into router mode.

So I am wondering if the hub can be bridged with a TP Link router as I have been doing with my own TP link main router in the past.?
At the moment the TP Link routers are on a 2.x network. The hub is 0.x network.

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    6 months ago

    The phone can be plugged into the Hub with the supplied adapter when in modem mode (bridged)  You use the TEL1 socket at the back of the Hub.  An engineer should attend at your request and modify the telephone wiring to suit your needs.

    Note - VM (at this time) do not use "proper" VoIP but just convert the Hub digital phone socket out to VM's telephone exchanges.

  • goslow's avatar
    goslow
    Alessandro Volta
    6 months ago

    VM's landline comes from a telephone socket on the back of the hub. This operates in both router mode and modem mode on the hub.

    You can plug a phone direct into the hub. Alternatively use a cordless setup with the base station plugged into the hub and cordless handsets around the home as required.

    You can extend the phone wiring from the back of the hub to a downstairs location in a similar way to normal telephone extensions. VM should offer to do these wiring mod's free of charge for you as part of the switchover.

    If you happen to have an unused network cable from your upstairs hub location to downstairs then it is possible to use that as a telephone link wire via an adapter kit to the phone socket on the back of the hub.

    Not entirely sure what your post is proposing involving the third party router but if it is something along the lines of using cordless phones via router/hub wifi, that won't work.

  • WelshGasman's avatar
    WelshGasman
    Superfast
    6 months ago

    Well I bought the TP Link routers as I know they could be bridged. My initial Belkins had the same feature.
    So my thoughts were that I could plug my phone into the router that I have downstairs behind my TV and that would bridge to the Hub and allow the calls via VOIP. However Adduxi states that Virgin are not even using VOIP ğŸ™„ so I doubt this is going to work. Seems my only option is a cordless phone setup with the base plugged into the Hub.