I'm trying to login to the hub so I can put some time restrictions on my nieces internet access
When I try and enter the password its saying not recognised
60 second hub reset attempted, no luck. Multiple variations of the password tried and no joy
Mobiles & laptops remain out of bedrooms at light out is a good policy to adopt.
After a 60 second reset, the VM Hub must remain powered on to allow it to complete the factory reset,
then the Hub Password from the bottom side label is used.
Are you using the correct password? There are two printed on the label.
But be aware that any restrictions set by the Hub can be easily bypassed with a little knowledge, which children pass around.
Sometimes adding a space after the last character of the password before clicking Enter helps.
Hi Phatboyruss thanks for posting and welcome to our community.
Sorry to hear that you've been unable to sign into your hub 5 settings. And sorry for any inconvenience this may be causing. I'd love to take a look on your behalf. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
Regards
Lee_R
