Forum Discussion

peteclen's avatar
peteclen
Tuning in
2 years ago

Router login

I'm having trouble logging in to the Hub 4. On first going to 192.168.0.1 it takes forever to respond (20 mins last time!).

Then, after entering password, I'm still waiting for a response 20 mins later!

I assume there are simple settings that need changing - maybe to do with the fact that it thinks the hub is an insecure website?

Thanks for any help

  • Client62's avatar
    Client62
    Alessandro Volta

    The Hub 4 displaying a white screen and no admin menu appears to be the first signs the Hub 4 is failing

    A 60 second press of the RESET button is the only option.

    • Alex_RM's avatar
      Alex_RM
      Forum Team

      Hi peteclen,

      Thanks for posting, and sorry to hear you've had some issues logging into your router. Have you tried a hub reset as Client62 has suggested?

      Alex_Rm

      • peteclen's avatar
        peteclen
        Tuning in

        Did a reset, and can now login to router ok.

        However, now VM Connect can't find the hub!  (As posted in another thread)

  • Hub was only installed in August. Is it really likely to need a full reset? I really hope not!

    • carl_pearce's avatar
      carl_pearce
      Community elder

      Keep in mind it's rented kit so may not be brand new when installed.