Forum Discussion

ja5onh's avatar
ja5onh
On our wavelength
2 years ago

Returning intelligent WiFi pods

Hi community 

What’s the best way to arrange returning 2 of my 3 intelligent WiFi pods back to Virgin Media and having these 2 returned pods removed from my account. 

I no longer need 3 as everything is working with 1 pod. 

Thanks

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    If you wait here a couple of days a VM Mod should pick this up and arrange with you directly.  Just remember to keep any despatch receipts etc. for proof of posting back.

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    It makes no difference on your account .. 1 or 3 Pods will be either Free (Volt & 1GB customers) or £8/mo for other package customers.  So just keep them - just in case 😎