Return old hub3

Question

Hi all,I recently renew the broadband contract and VM sent me the hub 6, and asked me to return the old hub 3 in the box provided and drop off to nearest Yodel, I did it on 2/May, now I just received an email chasing me to return old hub. I kept the proof of sending, I try to reply email but no luck it keep said failure. Anyone know how to solve it cause afraid they will charge me for non-return old hub.&nbsp;&nbsp;

maychengpuiyee · Answer

Also I just check Yodel with the tracking number, it was returned to VM, how come they chasing ?&nbsp;

carl_pearce · Answer

What date was it returned?It could take several days to process the HUB once at the warehouse.When I returned mine it arrived on the 28/03, and I received an email thanking me for the return on 04/04.

maychengpuiyee · Answer

Thank you I see. Return date 8/5, probably let’s see a week later&nbsp;

Forum Discussion

Return old hub3

3 Replies

Related Content

Equipment return.

Equipment return

RETURNING VM EQUIPMENT

Returns packaging

Yodel delay returning my equipment