Hi - my router has started misbehaving today and now displays a permanent red light. I am still getting broadband but my download speed has reduced to almost half normal speed. I have tried all of the recommended reset options but nothing has changed. Please advise...
Forum TeamThanks for coming back to me via private message Trevor11, and I'm pleased to hear that this has now been resolved for you.
Do please advise us if you require any further issues and once again, please avoid duplicate postings as this can cause duplicate action and potentially also cause delays in getting issues resolved too.
Thanks,
David_Bn
Please don't criticise me for duplicate postings - I was desperately seeking help and nobody on your side seemed bothered to respond. I have now ordered a new router because the current one is clearly defective.
Forum TeamWe understand the frustration Trevor11, it wasn't a criticism, just outlining the forum rules and how to get the quickest response. We're pleased to hear you have been able to get the issue resolved.
By the way, reading many other postings this seems like an inherent problem with the Hub 3?
Forum TeamThanks for reaching out to us Trevor11, and welcome back to the Community Forums!
Sorry to hear of the permanent red light on your router and thanks for trying all you can to resolve this matter in your own time and space.
Do please avoid duplicate posting via our Forums on the same subject as this can result in multiple users working on the same issue.
I will however take this on for us, check out the envelope in the top right hand corner for a private message from me.
Thanks,
David_Bn
