My hub 3 has a red light and it's been like that for a few weeks. In the past week, my connection keeps dropping and this happens all day. The connection is really intermittent and it's a nightmare as my devices keeps buffering to state Internet connection lost or reconnecting.
Rebooted the router,reset it via the pin too and issue remains. Any help is appreciated.
Thanks
If the red LED persists after a pinhole reset, the Hub should be swapped out. This red LED is the overheat warning and should be working correctly. If you wait here a couple of days a VM Mod should pick this up and discuss directly with you
Hey Mo160191, thank you for reaching out and I am so sorry to hear this.
Please do try these steps;
• Turn the power switch off on the back of the Hub.
• Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight.
• Then use the power switch to turn the unit back on. The Hub should now operate normally.
I will send you a PM in meanwhile.
