Forum Discussion

CARRICK36's avatar
CARRICK36
Joining in
2 years ago

Red light on hub

There is a red light on our hub. I have tried turning it on and off and a pin hole reset. Is there anything else I can do to rectify this?

Thanks very much. 

  • Arissa_H's avatar
    Arissa_H
    Forum Team
    12 months ago

    Hi Carrick36 👋🏼.

    Thank you for posting, welcoming you onto the community forum 😊. 

    Sorry to see you have had a red light on your hub ☹.

    Thank you for trying the factory reset (pin hole reset), I can further investigate 🧐 for you and see what is is going on. 

    I will have to private message you, please watch out for the envelope ✉.