Forum Discussion

TomK4's avatar
TomK4
Settling in
4 months ago

Red light on Hub 3

Hi Virgin Media, we’re having the same problem here. Permanent red light despite well-ventilated location and WiFi is less reliable than usual. Have reset with pin to no avail. Can you please message me to arrange a replacement box? Many thanks 

 

 

[MOD EDIT: Post split to create own thread]

  • Thanks for reaching out to us TomK4, and a very warm welcome to you!

    Sorry to hear of the permanent red light on the Hub 3.0

    Check out the envelope in the top right hand corner for a private message from me

    Thanks,

    David_Bn