Forum Discussion

mitch34's avatar
mitch34
Joining in
7 months ago

Red light on hub 3

Hello I have a red light my hub 3, what should i do? 

  • Sephiroth's avatar
    Sephiroth
    Alessandro Volta

    Hub 4 is fine.  I’ve had one for 4+ years.  It’s the CONNECT app that screws up the Hub 4 (unable to access the Hub 4 GUI).

  • Client62's avatar
    Client62
    Alessandro Volta

    Is my Hub 3 Hot or not ?

    Note: a Hub 3 in Modem mode has a Magenta bar & usually Warm White in Router mode.

    This can just be the LED is fading or it can an over temperature fault.

    To check login in to the Hub 3 menu at http://192.168.0.1/   use the numeric Hub Password from the bottom side label.   ( this is not the Wi-Fi password )

    Run the Network diagnostic tool

    Scroll down through the results and find the Temperature entry.   Is it normal ? 

  • Hey mitch34,

    Welcome back to the community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your router at the moment. I have been able to locate your account and can see that you have been able to get an engineer visit booked in to investigate this further. If you get the chance, please let us know how it goes 👍

    Kind Regards,

    Steven_L