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AbbyP89's avatar
AbbyP89
Just joined
2 months ago

Re route incoming Fibre , Can not get intouch with VM. Constant intermittent signal over 1 year.

Hello , 

Is it possible to get my fibre cable re routed from the Cat v manhole to my property?. It currently has a long way to travel and unnecessarily travels around my house . I've had the cable renewed yesterday but only a small portion due to constant intermittent signal. And still iam having intermittent signal. 

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  • Akua_A's avatar
    Akua_A
    Icon for Forum Team rankForum Team
    2 months ago

    Hi AbbyP89 

    Welcome to our forums and thank you for your first post. Sorry to hear of your intermittent issue. We would be happy to look into a rewire for you. To best look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

    Thanks,