Forum Discussion

HergestPhil's avatar
HergestPhil
Dialled in
10 months ago

Re: On-going Complaint - IP different location

I am having the same issue. I discovered last night that my assigned IP address had changed, and https://whatismyipaddress.com/ indicates that this IP address is associated with Liverpool.

When I run Speedtests, it chooses servers around Liverpool, rather than the London based ones I used to get.

It seems my packets are being routed through a gateway in Liverpool, as I get better latency pings when I select servers there, rather than servers that are local to me.

I believe this is causing increased lag in online games.  Websites looking up my location based on IP address believe I am in Liverpool, not Farnborough, Hampshire.

Everything was fine a week ago, but it's changed for the worse, and I dread having to go through many hours of useless "technical help" on the customer support line.

I've tried resetting the Hub 3, etc.