Re: My Virgin Media: Introducing the updated app

Question

Post outside our property doesn't have a top/cover on anymore... So all wires exposed, not great ... Assume vandalised?&nbsp; It is the short stump post that contains cables which then lead into our property... The post sits at top of our front garden, steps up from front door... Address [removed]
[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the&nbsp;Forum Guidelines]

jpeg1 · Answer

Post a photo for the forum staff to pass on to the relevant department&nbsp;&nbsp;

jbrennand · Answer

Note that....___________Post up some photos so a VM person can assess the damage - but the number (automated) for reporting street “furniture” problems is 0330 333 0444or use this “Webform”https://community.virginmedia.com/t5/Digital-life/How-to-report-damage-to-street-equipment/ba-p/4151601&nbsp;

carguy143 · Answer

It's probably not a good idea to put your address on the open Internet for all to see. I'd delete it if I were you and wait for a member of staff to send you a PM to discuss the matter further.&nbsp;

Carley_S · Answer

Hi BRoberts44&nbsp;
Welcome to the community forums
Thank you for letting us know about this, we really do appreciate you taking the time.&nbsp;
If you still need us to raise this, please join me on private message and I can take the details from you. Alternatively, you can report this online here or call the dedicated number 0330 333 0444 instead.

ModTeam · Answer

Hi&nbsp;BRoberts44&nbsp;
The Field Team have advised that this equipment does not belong to Virgin Media.&nbsp;
Thank you.

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Re: My Virgin Media: Introducing the updated app

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