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Patmac07's avatar
Patmac07
Tuning in
6 months ago

Re: Hub 3 Red Light

Same issue now with my hub 3. Solid Red light for a few days. Tried turning off and moving so it can't be overheating. Then tried pinhole reset to no avail. Now tried logging on the the hub and it is not recognised from its ip address. How can I move forward and possibly ask for a replacement hub?

 

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  • Patmac07's avatar
    Patmac07
    Tuning in
    6 months ago

    Managed to login to hub and it says all working ok except telephony (not in use yet), and some devices too far away from router. Nothing about the router itself except is it too hot? (it feels warm at the very top but ok elsewhere and is well ventilated) Any thoughts?

    • John_GS's avatar
      John_GS
      Icon for Forum Team rankForum Team
      6 months ago

      Hi Patmac07 

      Thanks for posting and welcome back to the community. 

      I'll send you a PM now to book in an engineer visit for you for the Hub Red Light. 

      Best wishes.