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AB1225's avatar
AB1225
Just joined
3 days ago

Overheating box

Hi there,

The light on my super hub 3.0 has turned red and with some research tonight I believe it’s supposedly an overheating light.

I’ve done the suggested of resetting, making sure it’s ventilated etc. but nothing seems to set it back to proper functioning. From the other posts it seems like it might have to be a router replacement. Wondering if anyone can help me? 

thanks! 

1 Reply

  • Hi AB1225, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you're getting the red light on the Hub and the usual reset hasn't resolved things for you. We won't be able to fix this remotely so I would like to arrange for an engineer to come to take a look at this for you. 

    I just need to confirm the address to ensure we are booking the visit on the correct account. I have sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. 😊

    Thanks,