Outside connection wire damaged
How do I go about getting the outside wire replaced from the outside brown box to my house. Looks like the wire has been partially damaged by a lawnmower which seems to have affected the strength and speed of WiFi.
Forum Discussion
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Phone CS and report it as a fault.
- Matthew_ML
Forum Team
Hey ZacMcDonald, thank you for reaching out and we are so sorry to hear about your damage wire, also a warm welcome to the community.
To get this fixed there would be a one off charge at £25 as its been damaged, we will send you a DM now.
