Outage DY8
I lost all services at 13.05 today. No tv or broadband. According to your great customer services the flashing red light on my hub 5 means it is over heating and that is why I have no tv or broadband pmsl... both tv boxes showing s101 because they have no signal and hub 5 flashing red. Boxes and hub on sepertate cables to my property (long story) so I am 100% sure the local network is down despite no message to this effect and the status page flipping between an area issue and green no issue. The have tried remotely resetting my hub despite me telling them not to as I am in modem mode too.. they are hopeless and I have no resolution yet and total blackout for me. I am in a vital end of year release testing at work and have to have Internet connectivity by Monday!