I live in a road that recently had VM fibre installed.
The process installed access fibre for all houses in the street apart from 6 in the middle (one of which is mine!)
Can anybody enlighten me as to why this would have happened?
Or how I could get in touch with the right department within VM that could tell me why?
There is nothing out of the ordinary about these properties. They are not different to the rest of the street
Hi ,
Still waiting to any sort of response from the engineering (planning?) team after 2 months!!
I simply want to know why 6 houses ( including my own ) were not provided for ?
There is nothing different about these house that would preclude them from the installation .
It looks like the installation team simply ran out daylight and left!
Please could somebody explain this to be ?
Forum TeamGlad we've managed to get the ball rolling on this for you.
Is your house currently served by VM's coaxial but the new fibre misses you out?
Forum TeamHey Nigel36, thank you for reaching out and we are so sorry to hear about this, there could be many reasons.
However also a warm welcome to the community.
What we will do is send you a DM, take some information from you then send this to the specialist team from here the team will reach out within 14 working days sometimes a little longer.
