Forum Discussion

mick_bush's avatar
mick_bush
Joining in
5 months ago

Noisy WiFi Pod

Hi, I have two WiFi pods, one works fine the other is very noisy and gets pretty warm, I have unplugged it for safety concerns, how do I resolve this?? 

  • Sabrina_B's avatar
    Sabrina_B
    Forum Team
    5 months ago

    Hi mick_bush 👋.

    Thanks for reaching out to us and welcome to the Community Forums. Apologies for the issues that you are having with an unruly pod. We can certainly assist you, we would need to bring you in for a private message to discuss this and resolve. 

     

    Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

     

    Thanks.

     

    Sabrina

    • ruairi_o's avatar
      ruairi_o
      Tuning in
      5 months ago

      Hi Sabrina, one of my WiFi pods started making noise like an airplane about to take off (!) a few weeks back and is now doing this very regularly. The pod is also much hotter than the others. Should I be worried?

      • Ashleigh_C's avatar
        Ashleigh_C
        Forum Team
        5 months ago

        Hi there ruairi_o 

        Thank you for your post and welcome to the community forums, it's great to have you here. 

        I am so sorry to hear that you have faced an issue with your WiFi Pod! I'd be happy to take a closer look into this with you via a private message. 

        I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.