No internet connection

Our Hub 3 does this when the VM network has gone down in our street.

Check for known faults in your street

Call 0800 561 0061 – this is an automated number.

https://www.virginmedia.com/help/check/status/identification/identify

Hi suresh08,

Thank you for your post and welcome to our community forums. We're here to help.

I'm very sorry to hear you've been having some issues with your Hub recently and that you've also had problems with gaining and maintaining a connection. I've checked over things on our systems and no know faults are being detected currently that would explain this.

How are things for you today? Any better at all?

Thanks,