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smithy01793's avatar
smithy01793
On our wavelength
6 months ago

No broadband service in Swindon. Flashing yellow hub5

Hi i have had no broadband service for last 24 hours or so. 

Restarted hub5. 

Reset hub5 factory. 

Nothing has changed in my house or with weirs etc. 

In the box connected to wall normally i get a small green glow but have noticed its red. Restarted that as well full power off at wall for both that and hub 5 but still nothing. 

Any thing else i can try i am competent when it comes to networking etc. 

Regards Tom 

3 Replies

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  • smithy01793's avatar
    smithy01793
    On our wavelength
    6 months ago

    Is there's any form of reset for convert bub going from fiber wire to a coax connection to hub5 at all

  • smithy01793's avatar
    smithy01793
    On our wavelength
    5 months ago

    Well still no luck. Its odd that rfog unit light has also now changed to red as well. 

    I believe when that is red itnia not receiving an active Internet signal at all

    • Alex_RM's avatar
      Alex_RM
      Icon for Forum Team rankForum Team
      5 months ago

      Hi smithy01793,

      Thanks for posting, and sorry to see you've had some connection issues. We can see you've been able to get in touch with us since posting, if you do still need help with anything please let us know.

      Alex_Rm