Forum Discussion
3 Replies
- EsaeliasJoining in
So how do i know what my download speed is then? No idea
- Matthew_ML
Forum Team
Hey Esaelisa, thank you for reaching out and I am sorry to hear you are having some WIFI issue with your PS5.
. There are so many things that can influence a WiFi connection some of which include but are not limited to, a fish tank being in the same room, walls being built with concrete instead of brick, it could even be that your next door neighbours router is interfering with yours. Due to this, we are only able to offer limited help. Please have a look here: https://virg.in/wifisos
The Hub's location could also be causing the coverage problem so we do need to check the positioning of it. Can you please ensure the following:
> Out in the open
> Next to the TV not behind it
> Away from large bodies of water (e.g. fish tanks)
> Away from baby monitors and cordless phones
> Away from microwaves
Think of the Hub as a radio, and WiFi as the sound - the further away you are from the radio, or the more obstacles that are in the way (walls, electronic devices etc.), the quieter the radio & the poorer the WiFi.
3rd party kit can also affect this.
- Client62Alessandro Volta
A very similar thread under a different forum name :
https://community.virginmedia.com/t5/Networking-and-WiFi/New-to-1gbp-i-have-a-modem-asus-router-but-i-am-so-confused-what/m-p/5582797
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