New Router - No reliable service or gone.
Hi, I recently had the router replaced, after the old one of about 4 years ago, had developed a constant red light. It was changed about a 2 weeks ago for another hub 3.
Over the last 2 weeks we have had drops outs, and these are getting more frequeny and much longer, now lasting for hours at a time. Sometimes the next day we do go back to full service at 250 down and 25 up. But it can randomly dive to nothing, and stay there, or some other level inbetween. However the key factor is that the upload stream, tends to go to zero and stay there.
This total absence of upstream leads to failure to log in to most sites. It is also throwing us out of services, including those used for work. If it happens when you are making a purchase, it also creates issues and uncertaintly about what was purchased. The Hotmail and google goto security alerts, and lock you out the accounts until you verify the odd behavior is you.
The cable TV is also dropping out. Diagnostics says there is an issue and the router is logging constant problems by the minute with SYNC, time out and other issues. We also loose the phone line as well for hours at a time, which is a concern.
I was hoping this was a new teething problem but it is now happening every day randomly. I've looked at the cable connections and tried different ones, and this is happening across devices and computers.
To clarify, it will at times return back to 250 down and 25 up. But it then randomly dives down and mostly goes to zero up, rendering it useless.
