Forum Discussion

Fernandofan08's avatar
Fernandofan08
Joining in
2 months ago

New customer, Hub 5x is a nightmare! Can I change it?

Signed up for Virgin in October after 10 years with BT and ever since I've been struggling with Wi-fi constantly dropping out. Even the ethernet randomly gives up and starts buffering and dropping out.

I followed the guides to try and put the hub into modem mode. Turns out I've got this god awful experimental/trial 5x hub and even worse, it doesn't do modem not was I informed I would be a guinea pig!

The gentleman who knocked on my door and got me a deal on the 1gig said I could easily continue to use my Asus AX6000. 

 

Is there a way to get rid of this awful 5x?