need a replacement Super hub 5 to replace my SH4??

Question

I am again having issues with my Super hub 4 and woudl like to request a SH5 replacement?? The android my virginmedia app can no longer diagnose the issues anymore and does a reset every time which is a long process.

Also is there anyway to request a 2gig / 2gig sh5 connection on demand before I totally lose confidence in my 25 years of being a Virgin media customer and cancel to find symetrical alternatives

Client62 · Answer

If you have a Hub 4 i.e. a DOCSIS / CATV connection symmetrical is not available from VM.

bodgeup · Answer

Wasn't the news although not on the official vm site that the xgn pon areas had just released a 2gig symmetrical plan?&nbsp;https://www.ispreview.co.uk/index.php/2024/02/virgin-media-uk-launch-2gbps-broadband-and-optional-symmetric-speeds.html&nbsp;

RT123 · Answer

The XG-PON areas use a different hub, the Hub 5X

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need a replacement Super hub 5 to replace my SH4??

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