MILLIONS - of post RS errors and dropouts - engineer booked in - any pointers?
i posted a couple of days ago when having an area outage - it was fixed (according to all service pages and phone number automated thing).
however ive checked the hub in modem mode and the stats look crazy. eg
(now i know a bit about networking but not sure what ranges are healthy but id say these are mental - and am i right in thinking lowest is best - some channels have millions / 100s of thousands.
| Acquired Downstream Channel (Hz) | 139000000 | Locked |
| Ranged Upstream Channel (Hz) | 36600025 | Locked |
| Provisioning State | Online |
downstream
| 1 | 139000000 | 3 | 38 | 256 qam | 1 |
| 2 | 147000000 | 3 | 38 | 256 qam | 2 |
| 3 | 155000000 | 2.7 | 38 | 256 qam | 3 |
| 4 | 163000000 | 2.7 | 38 | 256 qam | 4 |
| 5 | 171000000 | 2.7 | 38 | 256 qam | 5 |
| 6 | 179000000 | 2.9 | 38 | 256 qam | 6 |
| 7 | 187000000 | 2.5 | 38 | 256 qam | 7 |
| 8 | 195000000 | 2.4 | 38 | 256 qam | 8 |
| 9 | 203000000 | 2.4 | 38 | 256 qam | 9 |
| 10 | 307000000 | 2.7 | 38 | 256 qam | 22 |
| 11 | 315000000 | 2.7 | 38 | 256 qam | 23 |
| 12 | 323000000 | 2.7 | 38 | 256 qam | 24 |
| 13 | 331000000 | 2.7 | 38 | 256 qam | 25 |
| 14 | 339000000 | 2.7 | 38 | 256 qam | 26 |
| 15 | 347000000 | 2.4 | 38 | 256 qam | 27 |
| 16 | 355000000 | 1.9 | 38 | 256 qam | 28 |
| 17 | 363000000 | 2 | 38 | 256 qam | 29 |
| 18 | 371000000 | 2 | 38 | 256 qam | 30 |
| 19 | 379000000 | 1.4 | 38 | 256 qam | 31 |
| 20 | 387000000 | 1.5 | 38 | 256 qam | 32 |
| 21 | 395000000 | 1.2 | 38 | 256 qam | 33 |
| 22 | 403000000 | 1.2 | 38 | 256 qam | 34 |
| 23 | 411000000 | 1.7 | 38 | 256 qam | 35 |
| 24 | 419000000 | 1.9 | 38 | 256 qam | 36 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors| 1 | Locked | 38.6 | 2637652 | 8623675 |
| 2 | Locked | 38.9 | 22934241 | 6853426 |
| 3 | Locked | 38.9 | 6593331 | 51477 |
| 4 | Locked | 38.9 | 250472 | 15667 |
| 5 | Locked | 38.9 | 168926 | 31332 |
| 6 | Locked | 38.9 | 114634 | 29050 |
| 7 | Locked | 38.6 | 138131 | 23774 |
| 8 | Locked | 38.6 | 172060 | 8740 |
| 9 | Locked | 38.9 | 132791 | 2129 |
| 10 | Locked | 38.9 | 20 | 0 |
| 11 | Locked | 38.6 | 33 | 0 |
| 12 | Locked | 38.9 | 15 | 0 |
| 13 | Locked | 38.9 | 6 | 0 |
| 14 | Locked | 38.9 | 4 | 0 |
| 15 | Locked | 38.6 | 5 | 0 |
| 16 | Locked | 38.9 | 15 | 0 |
| 17 | Locked | 38.9 | 12 | 0 |
| 18 | Locked | 38.6 | 8 | 0 |
| 19 | Locked | 38.9 | 12 | 0 |
| 20 | Locked | 38.9 | 10 | 0 |
| 21 | Locked | 38.9 | 12 | 0 |
| 22 | Locked | 38.9 | 9 | 0 |
| 23 | Locked | 38.6 | 11 | 0 |
| 24 | Locked | 38.6 | 6 | 0 |
UP
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
| 1 | 36600025 | 45 | 5120 | 32 qam | 3 |
| 2 | 23600282 | 44.5 | 5120 | 32 qam | 5 |
| 3 | 49600000 | 46.5 | 5120 | 64 qam | 1 |
| 4 | 30100166 | 45.8 | 5120 | 64 qam | 4 |
| 5 | 43100005 | 45.3 | 5120 | 64 qam | 2 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
| 1 | ATDMA | 0 | 0 | 6 | 0 |
| 2 | ATDMA | 0 | 0 | 6 | 0 |
| 3 | ATDMA | 0 | 0 | 1 | 0 |
| 4 | ATDMA | 0 | 0 | 3 | 0 |
| 5 | ATDMA | 0 | 0 | 3 | 0 |
engineer is booked in tomorrow - 12-4
is there anything i can suggest to them - because ive read some posts and a lot say they just swap out hub and /or blame it on my side of stuff (im in modem mode, with a tested on other networks router, that i know is solid).
thanks
