BMWCHUBB
12 months agoUp to speed
Internet keeps disconnecting
For a couple of weeks my Internet keeps disconnecting.
3.0 Downstream channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 339000000 | 5.5 | 42 | QAM 256 | 26 |
2 | 139000000 | 5.7 | 40 | QAM 256 | 1 |
3 | 147000000 | 5.5 | 40 | QAM 256 | 2 |
4 | 155000000 | 5.3 | 40 | QAM 256 | 3 |
5 | 163000000 | 5.3 | 41 | QAM 256 | 4 |
6 | 171000000 | 5.4 | 41 | QAM 256 | 5 |
7 | 179000000 | 5.3 | 41 | QAM 256 | 6 |
8 | 187000000 | 5.5 | 41 | QAM 256 | 7 |
9 | 195000000 | 5.5 | 41 | QAM 256 | 8 |
10 | 203000000 | 5.5 | 41 | QAM 256 | 9 |
11 | 211000000 | 5.5 | 41 | QAM 256 | 10 |
12 | 219000000 | 5.3 | 41 | QAM 256 | 11 |
13 | 227000000 | 4.8 | 40 | QAM 256 | 12 |
14 | 235000000 | 5 | 41 | QAM 256 | 13 |
15 | 243000000 | 4.6 | 41 | QAM 256 | 14 |
16 | 251000000 | 4.6 | 41 | QAM 256 | 15 |
17 | 259000000 | 4.5 | 41 | QAM 256 | 16 |
18 | 267000000 | 4.7 | 41 | QAM 256 | 17 |
19 | 275000000 | 4.6 | 41 | QAM 256 | 18 |
20 | 283000000 | 4.7 | 41 | QAM 256 | 19 |
21 | 291000000 | 4.6 | 41 | QAM 256 | 20 |
22 | 299000000 | 4.9 | 41 | QAM 256 | 21 |
23 | 307000000 | 4.8 | 41 | QAM 256 | 22 |
24 | 315000000 | 5.2 | 41 | QAM 256 | 23 |
25 | 323000000 | 5.1 | 41 | QAM 256 | 24 |
26 | 331000000 | 5.1 | 41 | QAM 256 | 25 |
27 | 347000000 | 5.6 | 41 | QAM 256 | 27 |
28 | 355000000 | 5.2 | 41 | QAM 256 | 28 |
29 | 363000000 | 5.3 | 42 | QAM 256 | 29 |
30 | 371000000 | 5 | 41 | QAM 256 | 30 |
31 | 379000000 | 5 | 41 | QAM 256 | 31 |
32 | 387000000 | 4.8 | 41 | QAM 256 | 32 |
3.0 Downstream channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 42 | 0 | 0 |
2 | Locked | 40 | 5 | 0 |
3 | Locked | 40 | 0 | 0 |
4 | Locked | 40 | 0 | 0 |
5 | Locked | 41 | 0 | 0 |
6 | Locked | 41 | 0 | 0 |
7 | Locked | 41 | 0 | 0 |
8 | Locked | 41 | 0 | 0 |
9 | Locked | 41 | 0 | 0 |
10 | Locked | 41 | 0 | 0 |
11 | Locked | 41 | 0 | 0 |
12 | Locked | 41 | 2 | 0 |
13 | Locked | 40 | 8 | 0 |
14 | Locked | 41 | 0 | 0 |
15 | Locked | 41 | 0 | 0 |
16 | Locked | 41 | 0 | 0 |
17 | Locked | 41 | 0 | 0 |
18 | Locked | 41 | 0 | 0 |
19 | Locked | 41 | 0 | 0 |
20 | Locked | 41 | 0 | 0 |
21 | Locked | 41 | 0 | 0 |
22 | Locked | 41 | 0 | 0 |
23 | Locked | 41 | 0 | 0 |
24 | Locked | 41 | 0 | 0 |
25 | Locked | 41 | 0 | 0 |
26 | Locked | 41 | 0 | 0 |
27 | Locked | 41 | 0 | 0 |
28 | Locked | 41 | 0 | 0 |
29 | Locked | 42 | 0 | 0 |
30 | Locked | 41 | 0 | 0 |
31 | Locked | 41 | 0 | 0 |
32 | Locked | 41 | 0 | 0 |
3.1 Downstream channels
Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)
159 | 94 | 4K | 1840 | QAM 4096 | 1108 |
3.1 Downstream channels
Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile)
159 | Locked | 43 | 5.3 | 6852764 | 0 |
upstream
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
0 | 49600000 | 46.8 | 5120 | QAM 64 | 1 |
1 | 43100000 | 46.3 | 5120 | QAM 64 | 2 |
2 | 36600000 | 46.3 | 5120 | QAM 64 | 3 |
3 | 30100000 | 46 | 5120 | QAM 64 | 4 |
4 | 23600000 | 45.8 | 5120 | QAM 64 | 5 |
3.0 Upstream channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
0 | ATDMA | 0 | 0 | 0 | 0 |
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
3.1 Upstream channels
Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation
6 | 10 | 40.7 | 2K | QAM 256 |
3.1 Upstream channels
Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts
6 | OFDMA | 200 | 74000000 | 0 | 0 |
Network Log
Time Priority Description
20-02-2024 09:35:07 | notice | US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:35:07 | warning | DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:34:43 | notice | US profile assignment change. US Chan ID: 6; Previous Profile: 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:34:43 | warning | DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:34:39 | notice | REGISTRATION COMPLETE - Waiting for Operational status |
20-02-2024 09:34:33 | warning | Dynamic Range Window violation |
20-02-2024 09:34:33 | warning | Dynamic Range Window violation |
20-02-2024 09:34:33 | warning | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:34:33 | warning | REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:34:33 | warning | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:34:33 | warning | Dynamic Range Window violation |
20-02-2024 09:34:33 | warning | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:34:33 | warning | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:34:33 | warning | Dynamic Range Window violation |
20-02-2024 09:34:28 | notice | DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:34:20 | warning | DHCP WARNING - Non-critical field invalid in response ;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:34:18 | notice | Honoring MDD; IP provisioning mode = IPv4 |
20-02-2024 09:34:02 | critical | Cable Modem Reboot because of - HW or Power-On Reset |
20-02-2024 09:34:02 | critical | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:30:40 | critical | 16 consecutive T3 timeouts while trying to range on upstream channel 3;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:30:40 | critical | Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:30:34 | critical | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:30:22 | critical | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:30:20 | critical | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:30:20 | critical | Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:30:20 | critical | 16 consecutive T3 timeouts while trying to range on upstream channel 4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:30:00 | critical | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:30:00 | critical | Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:30:00 | critical | 16 consecutive T3 timeouts while trying to range on upstream channel 0;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:29:40 | critical | Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:29:40 | critical | 16 consecutive T3 timeouts while trying to range on upstream channel 2;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
20-02-2024 09:28:20 | critical | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |