Forum Discussion

probin1's avatar
probin1
Just joined
27 days ago

Intermittent Wireless Connections

I have about 10 devices including family mobiles that connect to the V3 WIFI hub.
While you are using a connection it seems fine but quite often a device that shows it is connected to the WIFI SSID but it states that there is "No Internet available" and web pages won't load even though the other devices are all happy using it so I know that the house hasn't lost connection. You can manually try to disconnect and reconnect again but this doesn't fix anything. If you leave it about 15 minutes and try again it usually works again.
I have looked at the Hub Logs and I can see lots of "Critical" and "Error" messages.
Can someone explain why different random devices will lose connection while others work fine but it's not always the same devices. It's almost like I have a pool of 5 DHCP IP addresses available so each device takes its turn!

TimePriorityDescription
02/06/2025 10:17:31noticeLAN login Success;CM-MAC=48:d3:43:47:40:1b;CMTS-MAC=00:01:5c:9b:40:50;CM-QOS=1.1;CM-VER=3.0;
01/06/2025 12:05:26criticalNo Ranging Response received - T3 time-out;CM-MAC=48:d3:43:47:40:1b;CMTS-MAC=00:01:5c:9b:40:50;CM-QOS=1.1;CM-VER=3.0;
01/06/2025 09:09:27ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=48:d3:43:47:40:1b;CMTS-MAC=00:01:5c:9b:40:50;CM-QOS=1.1;CM-VER=3.0;
01/06/2025 00:23:21noticeLAN login Success;CM-MAC=48:d3:43:47:40:1b;CMTS-MAC=00:01:5c:9b:40:50;CM-QOS=1.1;CM-VER=3.0;
29/05/2025 08:52:48criticalNo Ranging Response received - T3 time-out;CM-MAC=48:d3:43:47:40:1b;CMTS-MAC=00:01:5c:9b:40:50;CM-QOS=1.1;CM-VER=3.0;
28/05/2025 21:09:26ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=48:d3:43:47:40:1b;CMTS-MAC=00:01:5c:9b:40:50;CM-QOS=1.1;CM-VER=3.0;
28/05/2025 08:13:46criticalNo Ranging Response received - T3 time-out;CM-MAC=48:d3:43:47:40:1b;CMTS-MAC=00:01:5c:9b:40:50;CM-QOS=1.1;CM-VER=3.0;
25/05/2025 09:09:26ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=48:d3:43:47:40:1b;CMTS-MAC=00:01:5c:9b:40:50;CM-QOS=1.1;CM-VER=3.0;
22/05/2025 02:12:26criticalNo Ranging Response received - T3 time-out;CM-MAC=48:d3:43:47:40:1b;CMTS-MAC=00:01:5c:9b:40:50;CM-QOS=1.1;CM-VER=3.0;
21/05/2025 21:09:26ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=48:d3:43:47:40:1b;CMTS-MAC=00:01:5c:9b:40:50;CM-QOS=1.1;CM-VER=3.0;
19/05/2025 09:16:28criticalNo Ranging Response received - T3 time-out;CM-MAC=48:d3:43:47:40:1b;CMTS-MAC=00:01:5c:9b:40:50;CM-QOS=1.1;CM-VER=3.0;
18/05/2025 09:09:26ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=48:d3:43:47:40:1b;CMTS-MAC=00:01:5c:9b:40:50;CM-QOS=1.1;CM-VER=3.0;
17/05/2025 16:47:50criticalNo Ranging Response received - T3 time-out;CM-MAC=48:d3:43:47:40:1b;CMTS-MAC=00:01:5c:9b:40:50;CM-QOS=1.1;CM-VER=3.0;
14/05/2025 21:09:26ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=48:d3:43:47:40:1b;CMTS-MAC=00:01:5c:9b:40:50;CM-QOS=1.1;CM-VER=3.0;
12/05/2025 01:22:18criticalNo Ranging Response received - T3 time-out;CM-MAC=48:d3:43:47:40:1b;CMTS-MAC=00:01:5c:9b:40:50;CM-QOS=1.1;CM-VER=3.0;
11/05/2025 09:09:26ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=48:d3:43:47:40:1b;CMTS-MAC=00:01:5c:9b:40:50;CM-QOS=1.1;CM-VER=3.0;
08/05/2025 05:32:34criticalNo Ranging Response received - T3 time-out;CM-MAC=48:d3:43:47:40:1b;CMTS-MAC=00:01:5c:9b:40:50;CM-QOS=1.1;CM-VER=3.0;
07/05/2025 21:09:26ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=48:d3:43:47:40:1b;CMTS-MAC=00:01:5c:9b:40:50;CM-QOS=1.1;CM-VER=3.0;
04/05/2025 19:03:16criticalNo Ranging Response received - T3 time-out;CM-MAC=48:d3:43:47:40:1b;CMTS-MAC=00:01:5c:9b:40:50;CM-QOS=1.1;CM-VER=3.0;
30/04/2025 21:09:24ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=48:d3:43:47:40:1b;CMTS-MAC=00:01:5c:9b:40:50;CM-QOS=1.1;CM-VER=3.0;