Forum Discussion

Chris198773's avatar
Chris198773
Joining in
26 days ago

Intermittent Loss of streaming

Hi, I hope you can help me.

Near enough every day, at 8.05pn. I lose access to streaming content. Sometimes I can reboot the Hub 5 and have some service. Other times i still have loss of service.

I have tried to find a contact nunber but it seems to be not available or buried deep in a minefield of menus 

I have had this issue for a while on and off. I'm just getting tired of it now 

I've looked through various hub settings. Tried the pinhole reset. Nothing seems to be working. 

Thanks, Chris

#fedup
intermitant
Internt

1 Reply

  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    22 days ago

     Hi Chris198773 👋.

    Thanks for reaching out to us, sorry to hear of the issues that you are facing with your service. So that we can assist you we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina