Intermittent connectivity
I converted my garage into an office and Virgin moved my router in there in Jan 2024 from the living room. Ever since then, my connection upstairs keeps dropping. Above the garage is our main bedroom and we also have a wifi pod in the living room. We only have the one wifi pod.
The signal is the worst in the bedroom and overall, upstairs is pretty bad. We tried moving the WiFi pod upstairs but then had connection issues in the living room so moved it back. I'm not sure if I need another wifi pod upstairs or there is a problem with the router however, generally the downstairs wifi is fine.
Upstairs, it is intermittent and my virgin app shows that my devices upstairs that are having issues are connected to the wifi pod. Those connected to the router are generally fine. Although the signal sometimes shows full strength, it will not intermittently stop working and my phone shows I'm connected to my mobile data before it attempts to reconnect. Most of the time, it also shows as connected but no Internet available.
This also happens to our smart tv upstairs where shows will just buffer continously.
Can someone help please? I've tried restarting the router, moving the wifi pod but this only worsens the signal elsewhere.
Thanks