Instability issues / slow speeds
I recently upgraded to Hub 5 and GIG1 fibre broadband (from hub 3/500mbps) and since then my connection has been unstable and constantly dropping every day. This happens across all devices, wifi and ...
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Still getting packet loss every night
I can see your area is still impacting by an outage.
You might find that your Virgin Fibre, Voice and Virgin TV services are intermittent, with the picture freezing or disappearing now and then.
The estimated time of fix has been pushed back to 23 NOV 2023 14:00.
We are sorry and our engineers are working hard to resolve this for you.
I shall wait until the 23rd then! I will update if it has been resolved or not.
No worries at all.
Please do keep us updated on this. Cheers
