Forum Discussion

jones79's avatar
jones79
On our wavelength
2 months ago

Speed issues CF14

Having speed issues today. 

Have a 1gig connection, and Apple TV connected via Ethernet usually achieves circa 800-950mb. Currently getting 100mb max.

wifi much poorer.  

Superhub is and has always been on modem mode as using Deco for WiFi. Never been an issue until now. 
tried multiple reboots of both the superhub and deco units.  

all has been stellar until today. Been solid for 12months. 

service checker says no issues in my area.

 

ideas?

  • 100mb sounds suspect, like the ethernet connection has dropped to 10/100 instead of 1Gbps.

    I'd check/replace the ethernet cable between your HUB and Deco.

  • 100mb sounds suspect, like the ethernet connection has dropped to 10/100 instead of 1Gbps.

    I'd check/replace the ethernet cable between your HUB and Deco.

  • jones79's avatar
    jones79
    On our wavelength

    Thanks. Well I suspect this was in part the issue as it happens. No idea why the Ethernet cable had failed in that way. I also reset all the decos in the house and altogether it seems to have resolved it. Thanks.