Forum Discussion
- jpeg1Alessandro Volta
If the app doesn't allow you to order your first pod, you would be best to wait for a VM representative to pick this post up and offer to help.
- Daniel_EtForum Team
Hi Jay64 ๐ Thank you for your post and welcome to the Virgin Media Community ๐
I can see you've been in touch with the team since you posted. Were you advised that an order for a WiFi Pod has now been raised?
Please pop back to us at your earliest convenience.
Thank you for your support jpeg1 ๐
Regards,
Daniel- Jay64Joining in
Hi there
I spoke to someone in the technical team on the 02/02/24 and they have ordered a wifi pod for me as I qualify for one, but I have not received any sort of communication to state the order has been placed nor can I see on my orders on my Vigin Media account.
- Steven_LForum Team
Thanks for coming back to us Jay64, I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
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