Hub5, Netgear Orbi RBR50
Hi there,
Prior to having a Hub5, we had IP cameras set up with port forwarding which allowed access away from home. We also have a VoIP phone (MagicJack) which was plugged into the Orbi RBR50 Router along with an underfloor heating hub (NEO-hub) and lots of devices.
I used to be able to access cameras and the Orbi through any web browser but now can only access the Orbi router through the Orbi App. I don't know when things changed but now the Orbi router shows an external ip address of 192.168.0.133... which is plainly wrong and not working. Our external IP address begins with 86. The VoIP connection works after plugging the ethernet connection into the Hub 5 instead of the Orbi router.
I access the Hub 5 using 190.168.0.1 and enable 'Modem' mode, seeing the information screen about the switch to 'modem' mode taking 5 minutes and needing to go to 192.168.100.1 to access the Hub 5 after the reset. The However, the Hub 5 never appears to reset to 'modem' mode and the LED does not change to green as the information screen eventually times out. The Hub 5 never resets itself. If I do a manual reset, I am back where I started, with no Wi-Fi from the Hub 5, white LED and access available through 192.168.0.1.
Also tried to use the Virginmedia Connect App but cannot connect to the Hub 5.
Can anyone advise how to reliably put the Hub 5 into 'modem' mode as indicated by a green LED? Methods suggested by searching the Internet have so far been unsuccessful.
Thanks in anticipation.
Allan