taidoan
6 months agoJoining in
Hub5 drop out/reboots
I upgraded from a hub 3 to a hub 5 today, it connects but everything (WiFi & internet) drops intermittently like the hub keeps rebooting.
Here are the logs
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 331000000 | 6.4 | 40 | QAM 256 | 25 |
2 | 139000000 | 10.1 | 41 | QAM 256 | 1 |
3 | 147000000 | 10 | 41 | QAM 256 | 2 |
4 | 155000000 | 9.8 | 41 | QAM 256 | 3 |
5 | 163000000 | 9.5 | 41 | QAM 256 | 4 |
6 | 171000000 | 9.6 | 41 | QAM 256 | 5 |
7 | 179000000 | 9.4 | 41 | QAM 256 | 6 |
8 | 187000000 | 9.2 | 41 | QAM 256 | 7 |
9 | 195000000 | 9 | 41 | QAM 256 | 8 |
10 | 211000000 | 8 | 41 | QAM 256 | 10 |
11 | 219000000 | 7.9 | 41 | QAM 256 | 11 |
12 | 243000000 | 7.2 | 41 | QAM 256 | 14 |
13 | 251000000 | 7 | 41 | QAM 256 | 15 |
14 | 275000000 | 6.6 | 41 | QAM 256 | 18 |
15 | 283000000 | 6.6 | 41 | QAM 256 | 19 |
16 | 307000000 | 6.6 | 40 | QAM 256 | 22 |
17 | 315000000 | 6.7 | 41 | QAM 256 | 23 |
18 | 339000000 | 6.3 | 40 | QAM 256 | 26 |
19 | 347000000 | 5.8 | 40 | QAM 256 | 27 |
20 | 371000000 | 5.3 | 40 | QAM 256 | 30 |
21 | 379000000 | 5.7 | 40 | QAM 256 | 31 |
22 | 403000000 | 5.8 | 40 | QAM 256 | 34 |
23 | 411000000 | 5.5 | 40 | QAM 256 | 35 |
24 | 435000000 | 4.6 | 39 | QAM 256 | 38 |
25 | 443000000 | 4.3 | 39 | QAM 256 | 39 |
26 | 459000000 | 4.8 | 40 | QAM 256 | 41 |
27 | 467000000 | 4.8 | 40 | QAM 256 | 42 |
28 | 475000000 | 4.8 | 40 | QAM 256 | 43 |
29 | 483000000 | 4.4 | 39 | QAM 256 | 44 |
30 | 491000000 | 4.4 | 39 | QAM 256 | 45 |
31 | 499000000 | 4.4 | 39 | QAM 256 | 46 |
32 | 515000000 | 3.9 | 39 | QAM 256 | 48 |
Network Log
Time Priority Description
27-08-2024 22:05:49 | notice | US profile assignment change. US Chan ID: 6; Previous Profile: 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
27-08-2024 22:05:49 | warning | DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
27-08-2024 22:05:46 | notice | REGISTRATION COMPLETE - Waiting for Operational status |
27-08-2024 22:05:40 | warning | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
27-08-2024 22:05:40 | warning | REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
27-08-2024 22:05:40 | warning | Dynamic Range Window violation |
27-08-2024 22:05:34 | notice | DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
27-08-2024 22:05:33 | notice | TLV-11 - unrecognized OID;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
27-08-2024 22:05:22 | warning | DHCP WARNING - Non-critical field invalid in response ;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
27-08-2024 22:05:20 | notice | Honoring MDD; IP provisioning mode = IPv4 |
27-08-2024 22:05:10 | critical | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
27-08-2024 22:04:57 | critical | Cable Modem Reboot due to RG crash |
27-08-2024 21:32:57 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
27-08-2024 21:32:51 | critical | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
27-08-2024 21:32:51 | critical | Cable Modem Reboot because of - kernel-panic |
27-08-2024 21:20:32 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
27-08-2024 21:20:27 | critical | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
27-08-2024 21:20:15 | critical | Cable Modem Reboot due to RG crash |
27-08-2024 21:12:02 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
27-08-2024 21:11:56 | critical | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
27-08-2024 21:11:44 | critical | Cable Modem Reboot due to RG crash |
27-08-2024 21:03:52 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
27-08-2024 21:02:35 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
27-08-2024 21:02:31 | critical | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
27-08-2024 21:02:19 | critical | Cable Modem Reboot due to RG crash |
27-08-2024 20:48:01 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
27-08-2024 20:47:55 | critical | Cable Modem Reboot because of - kernel-panic |
27-08-2024 20:47:55 | critical | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
27-08-2024 20:40:55 | critical | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
27-08-2024 20:40:54 | critical | Cable Modem Reboot because of - HW or Power-On Reset |
27-08-2024 20:29:16 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
27-08-2024 20:29:11 | critical | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |