Forum Discussion

arlowood's avatar
arlowood
Up to speed
11 months ago

Hub3 Router and WiFi pods

Recently re-negotiated my package with Virgin and now have the Volt M500 broadband package through a Hub3 WiFi router.

From a recent email from Virgin, I understand that with my Volt package, I am entitled to have at least one WiFi pod to help extend the coverage of my WiFi signal.

What I can't establish is whether these pods will work with my Hub 3 router or will the router need to be upgraded.

Also how do I go about getting one of the extender pods and are they easy to set up?

  • Hi arlowood,

    Thank you for reaching out to us in our community and welcome back, glad to hear you have upgraded to one of our Volt packages, this does indeed make you eligible to take up our WiFi Max which comes with up to 3 Pods, in order to get these you would run a black spot check using our Connect App, the Pods are compatible with our Hub 3.0.

    Regards

    Paul.