mcfc4heatons
5 months agoOn our wavelength
Hub 6 Arrived - Caked in Dust, Must be a Used One
Upgraded to the fasted Broadband package, received a Hub 6 in a plain cardboard box today, the item is caked in dust, clearly a used item. You have to ask yourself which idiot at Virgin thinks it is OK to send stuff to customers like this? Bottom line, I need to send it back, cancel the upgrade and leave Virgin as I have had enough. Can someone advise the best course of action, I do not want to be on the live chat again for god knows how long, all the call centre people on live chat want to do is flog an upgrade