Forum Discussion

mcfc4heatons's avatar
mcfc4heatons
On our wavelength
5 months ago

Hub 6 Arrived - Caked in Dust, Must be a Used One

Upgraded to the fasted Broadband package, received a Hub 6 in a plain cardboard box today, the item is caked in dust, clearly a used item. You have to ask yourself which idiot at Virgin thinks it is ...
mcfc4heatons's avatar
mcfc4heatons
On our wavelength
5 months ago

it's going back, iIam not accepting something caked in dust, least of an electronic device

  • Matthew_ML's avatar
    Matthew_ML
    Forum Team
    5 months ago

    Hey there, we have replied to your DM but have no got a response yet.

    Pleas do reach back out when you can.