Hub 5x Outage and Firmware Update
Further to previous posts
So my Internet only works in DMZ or wih a VPN
Without those on Ive run a Ping Test for 5 Min
I get spike readings of up to 8000 on a ping Test but settles down to under 20 but seems to go above 500 every min or so
Then used another testing site and got this
I had no issues until Outage last wednesday and then a firmware update
Virgin not helping say resolved but keep probing say relate to outage
Total packets Sent: 2620, Received: 319
Call Quality Estimation:
Overall estimated call quality score based on round trip delay, jitter, and packet loss rate.
4.5: Excellent (Imperceptible)
4.0: Good (Perceptible but not annoying)
3.0: Fair (Slightly annoying)
2.0: Poor (Annoying)
1.0: Bad (Very Annoying)
Your Results: Average Score: 1.18, Minimum Score: 1.00
Packet Loss Rate(%):
Packet loss happens when a packet does not arrive, arrives out of order, or arrives too late.
> 10.0: Might cause frozen video and broken audio.
>= 2.0: Might cause low video FPS, and audio quality might be affected.
< 2.0: Video/Audio quality will not be affected.
Your Results: Average Loss(%): 91.46, Highest Loss(%): 100.00
Average Round Trip Time(ms):
Time it took to send a packet to the server and receive it back.
> 300: Might cause unnatural delays in an audio conversation and disconnect between audio and video.
Your Results: Average Delay(ms): 2.25, Max Delay(ms): 23.00