Forum Discussion

Cmaclean86's avatar
Cmaclean86
Joining in
8 months ago

Hub 5 On A Constant Update (Flashing Green)

Woke up this morning to a red flashing light, did the usual unplug and rest. Went from flashing red to flashing green. Which is it updating right? Left it for 30mins, then did a reset with the button underneath. Still flashing green, no broadband issues in my area. Any suggestions? How long can the updates take. I've now got an engineer coming tomorrow morning.

  • jbrennand's avatar
    jbrennand
    Very Insightful Person
    8 months ago

    Is it still happening?  When it does try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues and fix estimates, down to street cab/ postcode level.