Forum Discussion

Jamboharp's avatar
Jamboharp
Joining in
5 months ago

HUB 4 settings page not loading

hello need some help as my hub 4 settings page will not load I have tried  factory reset my hub and its still not loading can any one help.

  • Client62's avatar
    Client62
    Alessandro Volta
    5 months ago

    There are hundreds of posts on this exact issue ...

    1) Uninstall the Connect app from every device in your home.

    2) Press RESET on the Hub 4 for 60 seconds - then leave the Hub 4 powered on to revert to the shipping condition.

    3) Do not re-install the Connect app or you will rapidly end up with a Hub 4 in the same failed menu situation.