noone1970
2 years agoTuning in
Hub 3 red light
Hi all, I've got the power light as red on my hub 3, it's been on for 3 days. Just finished on the virgin chat and the agent has stated it's a software update and will take 1-2 weeks to complete then the red light will go out, I'm no expert but surely that's a load of rubbish to fob me off? And if so how do I get virgin to resolve this or replace my hub?