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noone1970's avatar
noone1970
Tuning in
2 years ago

Hub 3 red light

Hi all, I've got the power light as red on my hub 3, it's been on for 3 days. Just finished on the virgin chat and the agent has stated it's a software update and will take 1-2 weeks to complete then the red light will  go out, I'm no expert but surely that's  a load of rubbish to fob me off? And if so how do I get virgin to resolve this or replace my hub?

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