Forum Discussion

Chimpyshorts's avatar
Chimpyshorts
Tuning in
8 months ago

Hub 3 permanent red light

Hi, My hub3 has a permanent red light on.  WiFi has stopped working and the app cannot connect to the hub.  I’ve checked the cables and run tests which show no problems… I’m sure I’m not the first to post, but it looks like I need a new hub.
I even went to the trouble of putting a cooling fan next to it, but when rebooting, it goes straight to red.

Hub3
red light
WIFI
  • Alex_RM's avatar
    Alex_RM
    Forum Team
    8 months ago

    Hi Chimpyshorts,

    Thanks for posting and sorry to hear you're having some issues with the hub. This is something we'll need to arrange an engineer for, I've popped you over a private message to get a few more details. 

    Alex_Rm