I need to order a replacement hub. I have tested the hub at a different socket and tested the power lead (lead is fine). Held down the reset button but this relic of a hub won't come to life. Can someone sort a replacement hub please. preferably a more up to date one. I believe hub 5 is in use at the moment.
Just tried the hub again and it's working now.
20 mins later it's died again. Although, the hub it coming back on, I cannot put up with this sort of connection.
Forum TeamHi hayjay,
Thank you for your post and welcome to the community.
We're very sorry to hear about the issue with your hub 3.
We can certainly look to get an engineer out to investigate this.
I will private message you now to confirm your details.
^Martin
Turn it off and call it is as a dead Hub 3.
The more dead it looks the quicker VM will agree to replace it.
"Blue Parrot" anyone ?
I think my Hub 3 is not working properly as it is showing a solid red light more than 36 hours now. They told me to check back after 24 hours, and it's still the same. Virgin Media - can you sort it out to get it replaced please.
Forum TeamHi BOR,
Thank you for your post. We're very sorry to hear about the red light on your hub.
We can certainly look into this for you.
I will private message you now.
^Martin
