Hub 3 flashing green power and internet light - no broadband
So, about a week and half ago I have had no internet and the day it suddenly just stopped working, I had to go away so could not get it fixed.
The hub 3 has a solid green Wi-Fi light at the top then the light below which I believe is the internet is flashing, along with the power light. They alternate flashing green.
Also, I have tried resetting, power off/on, checked connections but nothing works. Also, service status in my area is fine.
I have accessed router and saw that it says in internet, access denied.
It has been frustrating, and I have only had virgin for 1 month.....
If anybody can help me, please, I do not wish to call out an engineer if not needed and be charged 25 quid, which is completely stupid, for an issue by virgin.
Thanks everybody.