Hi all, is anyone experiencing issues with their Hub3? My hub constantly loses signal and we have to wait several minutes before the hub reconnects and this is happening more frequently.?
[MOD EDIT: Subject title changed for clarity]
See this..
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Firstly... Can we check… are your issues only evident on wifi connections or do you see them at the same times on devices connected on ethernet cables? If you don't know, can you check on one to help diagnose whether it is just a wifi connection issue or it could be network connection/Hub related?
What Hub model is it? What are the various Hub lights showing/doing when this happens if a Hub3 is the base light a steady white(ish) or flashing green?
Hi Glenn1640,
Thanks for your post and a big welcome to the Community. It's great having you on board with us. ✨
We're sorry to hear you're having an issue with your internet connection. We'd love to take a look in to things but have been unable to locate you on our systems using your forum credentials. 🙁 We will need to confirm some information with you in order for us to proceed with checks.
I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊
Thanks,
