I have daily & random outages where the access to internet stops, the WiFi is fine but no access to www.
an engineer came yesterday & said there was dust on the optic cable & cleaned it.
today it’s down again…… anyone got a phone number as I am away for weeks & wife at home getting very irate……!
Send me the VM number to [REMOVED]
thanks
Never a good thing to post your phone number on a public forum (I have flagged it for your privacy)
To check for local faults call 0800 561 0061
Thanks, it’s not a local fault I have checked that…. Although that does also flag random ‘issues’ but I get no more info. Is there a way to talk to a person so I can authorise you to talk to my wife & resolve?
Just rang to check & it confirmed no faults yet my internet is down. How can I get an engineer out?
