Forum Discussion

adampb's avatar
adampb
Tuning in
3 months ago

Hub 3 - Solid Red Light

Hi - my Hub 3 has had a solid red light for several weeks. Although I've started to experience connection drop-outs and instability over the last few days, I appreciate this may or may not be related.

Looking on this forum, the "red light" issue seems quite common and I've tried the recommended initial steps to perform a factory reset and check all wired connections etc, but the light remains solid red. It appears this could be a potential over-heating/fire risk, so I'd appreciate it if someone could get in touch.

Many thanks

 

hub 3
red light
  • John_GS's avatar
    John_GS
    Forum Team
    3 months ago

    Hi adampb 

    Thanks for posting and welcome to the community.

    Very sorry for any Broadband issues. We can see you have an engineer visit booked in, please do let us know how this visit goes.

  • tee1's avatar
    tee1
    Joining in
    7 days ago

    Hi 

    My hub 3 has recently just started with the solid red power light, left it off over night and tried the reset, shows as green for a few seconds whilst starting up but then a solid red

    Any help much appreciated 

    Thankyou